This course is designed for operations analysts, compliance officers, process managers, and anyone working in banking or financial services who wants to apply structured problem-solving to their daily work. Whether you are dealing with reconciliation breaks, KYC onboarding delays, or AML false positives, the DMAIC methodology gives you a proven framework to identify root causes and deliver measurable improvements.
No prior Six Sigma experience is required. We start from first principles and build your knowledge through seven modules, each grounded in real banking scenarios. You will learn to speak the language of process improvement, use foundational tools like SIPOC diagrams and Fishbone analysis, and understand how to measure process performance using basic statistics. Every concept is illustrated with examples drawn from trade settlement, payments processing, regulatory reporting, and client onboarding.
This course is completely free, self-paced, and designed to fit around your working schedule. At the end of all seven modules, you will complete a final assessment to earn your Six Sigma Yellow Belt certification from Insight Centric — a credential that demonstrates your ability to support improvement initiatives and apply data-driven thinking to operational challenges in financial services.