Business Analysis as a Service (BAaaS)

Delivering clarity, precision, and control to complex financial services programmes

Financial institutions need flawless business analysis to deliver regulatory, operational, and systems change successfully. Poor requirements lead to rework, failed UAT, and budget overruns. I provide Tier-1 quality BA services that keep programmes on track.

Is this you?

• Missing or unclear requirements causing confusion and rework
• Failed UAT because requirements weren't clear or testable
• Budget creep and overruns due to scope changes
• Production defects from incomplete functional specifications
• Stakeholder misalignment - everyone has a different understanding
• Low-quality documentation that doesn't pass audit or governance

If these sound familiar, you need expert business analysis support.

What I deliver

Business Requirements Documents (BRDs)

• Business context - Why this change matters
• Stakeholder needs - What each group requires
• Success criteria - How we measure delivery
• Dependencies - What relies on what

Functional Requirements Documents (FRDs)

• Detailed functional specs - Exactly what the system must do
• Process flows - How the solution works end-to-end
• Business rules - Logic, calculations, validations
• Integration requirements - How systems connect

Non-Functional Requirements (NFRs)

• Performance - Volume, speed, latency targets
• Security & access control - Who can do what
• Audit & compliance - Regulatory needs
• Data retention & archiving - How long data lives

User Stories & Acceptance Criteria

• Agile-ready stories - "As a [user], I need [capability], so that [benefit]"
• Acceptance criteria - Clear pass/fail conditions
• Story mapping - Prioritization and release planning

Requirements Traceability Matrix (RTM)

• Full traceability - Business need → requirement → test case
• Impact analysis - What changes affect what
• Regulatory mapping - Which requirements meet which regulations

Gap Analysis (Current vs. Future State)

• As-is analysis - What exists today
• To-be design - What's needed
• Gap identification - What must change
• Solution options - Build vs. buy vs. configure

Stakeholder Workshop Facilitation

• Requirements elicitation - Uncovering the real needs
• Consensus building - Aligning conflicting stakeholders
• JAD sessions - Joint Application Design workshops
• Show & tell - Demo and feedback loops

Test Strategy, UAT Approach & Test Scripts

• Test strategy - SIT, UAT, regression approach
• UAT test scripts - Scenario-based, traceable to requirements
• Test data requirements - What data is needed for testing
• Defect triage - How to prioritize and resolve issues

What this solves

Missing or Unclear Requirements

Capture complete, unambiguous requirements that developers can implement confidently.

Rework, Overruns & Budget Creep

Get it right the first time with clear, testable, traceable requirements.

Failed UAT or Production Defects

Write acceptance criteria that ensure the solution meets business needs before go-live.

Low-Quality Documentation

Deliver audit-ready, governance-compliant artefacts that regulators and stakeholders trust.

Deliverables

You receive Tier-1 bank quality BA documentation:

Business Requirements Documents (BRDs)
Functional Requirements Documents (FRDs)
Non-Functional Requirements (NFRs)
User Stories & Acceptance Criteria
Requirements Traceability Matrix (RTM)
Gap Analysis (Current vs. Future State)
Functional/Data Mapping Specifications
Test Strategy & UAT Scripts

All in Confluence, Word, Excel, JIRA, or your preferred format.

Who this is for

• Investment Banks - Trading platforms, risk systems, regulatory reporting
• Commercial Banks - Payments, core banking, digital channels
• Asset Managers - Fund accounting, order management, compliance systems
• Broker-Dealers - Trade processing, settlement, reconciliation platforms
• Regulatory Programmes - ECB, PRA, FCA change initiatives

Typical engagement

Week 1-2: Discovery & Requirements Elicitation

• Stakeholder interviews (business, operations, IT, risk)
• Current state analysis
• Requirement workshops
• Documentation of initial requirements

Week 3-6: Requirements Documentation

• BRD, FRD, NFR creation
• User story development
• Requirements traceability matrix
• Review cycles with stakeholders

Week 7-8: UAT Preparation & Handover

• Test strategy and UAT approach
• UAT test script creation
• Requirements sign-off
• Handover to development/testing teams

Engagement models

Every business analysis engagement is scoped to the depth of the programme, the regulatory environment, and the quality standards required for governance and audit review. We commit to pricing transparently once we understand your situation.

• Project-based BA engagement (4–10 weeks) — Full BA lifecycle from discovery through to UAT on a defined scope, with audit-defensible deliverables.
• Embedded BA resource — Senior BA support on a time-and-materials basis for ongoing programme delivery.
• BA sprint support — Structured support for agile programmes that need methodical, audit-ready requirements documentation.

For a detailed breakdown of our engagement shapes and a scope-and-budget conversation form, see our engagements page.

Real results

Tier-1 Investment Bank (Risk Platform Upgrade)

Challenge: Unclear requirements causing rework, 3-month delay, failed SIT
Delivered: Complete FRD, NFRs, RTM, UAT scripts, stakeholder alignment
Result: Successful go-live on revised timeline, zero critical defects

European Commercial Bank (Payments Hub Migration)

Challenge: Missing requirements for regulatory reporting, audit concerns
Delivered: BRD with full regulatory mapping, data lineage, test strategy
Result: Regulatory requirements met, audit approval, smooth migration

Start here

Free: Requirements Quality Review

Send me your current requirements document (BRD, FRD, or backlog). I'll send back a 10-minute Loom with:

• What's missing or unclear
• Key risks and gaps
• Quick wins for improvement

How we typically structure an engagement

• Requirements Sprint (3–4 weeks) — BRD or FRD for a defined scope, user stories with acceptance criteria, requirements traceability, stakeholder workshops, review and sign-off
• Full BA Programme (8–10 weeks) — Complete BA lifecycle: BRD, FRD, NFR documentation, user stories and RTM, gap analysis, test strategy, UAT scripts, stakeholder facilitation, sign-off and handover
• Embedded BA resource — Senior practitioner embedded alongside your programme team for ongoing requirements, documentation, and stakeholder management support

Engagements are scoped per client. For the engagement shapes we use and a comprehensive FAQ on how we scope, see our engagements page.

Why partner with us

Tier-1 institutional experience — Delivered BA work on major transformation programmes across investment and commercial banks
Regulatory fluency — Deep understanding of ECB, PRA, and FCA documentation requirements
Methodologically disciplined — Comfortable with waterfall, agile, and hybrid delivery, always producing audit-defensible artefacts
Audit-defensible quality — Documentation that passes governance review on first pass
Rigorous, evidence-based delivery — Requirements grounded in stakeholder discovery, not assumption

What makes great BA work

Bad BA work:

• Vague "nice to have" statements
• No acceptance criteria or testability
• Missing non-functionals (performance, security)
• No traceability to business needs
• Stakeholders still confused

Great BA work:

• Clear, unambiguous, testable requirements
• Full traceability (business need → requirement → test)
• Comprehensive NFRs (regulatory, performance, security)
• Stakeholder consensus and sign-off
• UAT scripts that validate delivery
• Developers know exactly what to build

Next steps

1. Free Review - Send me your current requirements doc
2. Discovery Call - 30-minute discussion of your programme
3. Proposal - Scoped BA engagement with clear deliverables
4. Kick-off - Start requirements analysis in week 1